Due to Coronovirus we have highlighted our cancellation policy to make guests fully aware, before booking, of our policies. These policies are for direct bookings only and not for bookings made through Airbnb, booking.com., etc., Pease refer to their websites for the cancellation policy in reference to your booking with them.
** DIRECT BOOKINGS MADE DURING COVID19 ** If you make a direct booking during the uncertain times of covid19 (eg until the government say we are ok to open safely) the cancellation period is 2 days therefore everyone can book in confidence knowing that if they book for dates which we are uncertain, a full refund will be given when a minimum 2 days notice is given to ourselves by telephone, email or text. Once the Scottish government announce the definite date for B&B's, hotels etc., all dates after this will come under our normal cancellation conditions except if we go back into lockdown or the area you live in does when full refunds shall be given also. Please call Dawn on 07891 432879 to discuss further or to clarify your cancellation terms, thank you.
At the time of booking the first nights stay is taken as a deposit which is refundable up to 7 days from the date of the first nights stay after which the following options are available.
If a booking is cancelled more than 7 full working days before the arrival day then a full refund or change of dates (if preferred) shall be given. Cancellations less than 7 days but more than 2 days shall be offered a change of dates.
If a booking is cancelled less than 2 days before the 4pm check in time on your arrival day the deposit is non refundable and no change of dates can be offered however if we manage to re-sell your cancelled room we always give a refund.
House terms and conditions
Extended trips at Millview Bed and Breakfast due to ill health, accident etc., will be charged the full rate per day.
Extra guests cannot be accommodated at Millview Bed & Breakfast therefore only children, babies and other people previously booked can be accommodated. This is dictated by our insurance as we have a maximum number of souls allowed to stay in any one night.
The glass door with the digital pad to enter the house must be kept locked at all times to keep everyone and their belongings safe.
Check in time is betweem 4pm-7pm at a pre-arranged time to suit you and check out is 4pm thus allowing a minimum of 6 hours between guests.
By booking on our system you are agreeing to these terms, conditions and cancellation policies, thank you.
We advise you to take out a comprehensive travel insurance to cover any incidentals or unexpected cancellations you may have during your trip.